- Pop Quizzes, The Accommodation Dilemma
The Accommodation Dilemma of Pop Quizzes" By Ruth J. Fink, Ph.D.
Pop quizzes can be a valuable teaching/learning tool in postsecondary education, but they often put many otherwise qualified students with learning disabilities, attention deficit-hyperactivity disorder, traumatic brain injury -and sometimes psychiatric disorders- at an extreme disadvantage.
These students frequently qualify for the accommodation of extended time on examinations, tests and quizzes, typically one and one-half to double time. Here is the accommodation dilemma: Five-minute pop quizzes during class then necessitate a time extension of 2 1/2 to 5 minutes more for the student with the disability, and leave the professor and the rest of the students waiting. Even more problematical, the student with the disability is clearly identified as same, calling undue attention to the disability and also putting this same student under extraordinary stress. Having the student finish the pop quiz in the professor's office is not always possible because of class schedules.
Pop quizzes are simply not "accessible" and fair to all students. There are other ways to obtain the information needed from the students, such as:
- Did students read and comprehend the assignment?
- Is the student keeping up with daily reading assignments?
- How well are students internalizing the readings?
- Do I need to reiterate salient points and provide more examples? and
- Can the student apply the principles to practical application situations?
I taught classes that met once a week, in the evening, for three hours. When a class meets only 16 times during the semester, it is necessary to track student progress weekly. Here are some things I did in graduate-level, special education theory and methods classes for teacher training in the School ofEducation at the University of Colorado to accommodate students:
- Put pop quiz-type questions on the course or department Web site or on a class e-mail list at a certain time, to be e-mailed back or turned in (hard copy) by the next class time;
- Present these types of questions as a hand-out at the end of class to be turned in at the beginning of the next class;
- Put all pop quiz-type questions on the syllabus reading list, following each assigned reading (this allows students' reading to be more directed); vary the response mode requirement each week to be posted on a special Web site, e-mailed to the professor, or handed in at the beginning of the next class.
- Vary how this pop quiz-information is obtained from students so it does not become boring and mundane:
- Do an all-class pop quiz on the overhead one day. Each class member is asked/ expected to add to the discussion (best for classes with less than 15 students) and then discuss the answers with the entire class. Such a technique has proven to be a good learning experience for everyone, in that students whose cognitive abilities are different are allowed the opportunity to observe how their peers think, problem solve and internalize course elements. This also allows the professor to observe how students absorb course material and display knowledge in different ways.
- A short take-home pop quiz, due at the beginning of the next class is another option. The professor can put the question on a standard-sized sheet of paper and specify that the answer should not take up more than half the page. (All students typically ask how "long" the answer should be!)
- Occasionally the professor could assign an in-class, small-group question and have students derive the answer with one student from each group reporting the collective answer. Depending on the size of the class and the amount of material to be covered, the professor might assign each small group a different question, asking that the answers be turned in at the end of class so the professor can put them on a Web site, in an e-mail memo or put them on the word processor as a hand-out for the next class meeting. For such an exercise, the professor can allow about 15 minutes (of a three-hour class period) for their discussion and answer. Then another 15 minutes can be allowed for reporting to the class and clarifying any misunderstandings.
- The professor might ask students to devise a pop quiz-question that they think is relevant to the assigned readings and ask to have it answered (This surprises them!). And one thing that can be learned from this exercise is that some students with learning disabilities have a great deal of difficulty with this task. A professor needs to know the students fairly well before doing this so it doesn't catch certain students being required to demonstrate their weakness or disability in front of the class. It should be emphasized there are no "stupid questions!" A few times I have been caught not knowing the answer, but this allows a simple response of "I don't know," and stating that the answer will be presented at the beginning of the next class period.
- About twice a semester, when students have demonstrated that they are keeping up with the class work and readings, or when a particularly long project is due, I have surprised them by stating that there will be no checking of their readings this particular class period, but any questions they have are invited and answered.
- If there are less than 12 students in the class I schedule a 15-20 minute one-on-one discussion with each student during the semester, during the last 15 minutes of the three-hour class period (in addition to office hours and other appointments as requested).
- While a couple minutes of this time is spent on personal rapport and support, I always have pop quiz-type questions to discuss with them such as, "Tell me your understanding of the differences between internalizing and externalizing disorders for students in your (grade level) classroom." This allows the others to leave early and allows the professor important personal support opportunities to all students, disabled and non-disabled, and no student is singled out for any reason.
I emphasize at the beginning of the semester that much of the content of each class is not only for their learning and required by the state department of education for teacher certification, but also for the purpose of internalizing information as they write their comprehensive exams prior to the awarding of their graduate degree. I also emphasize, to this end, that the questions that are posed to them (or they pose to the professor) are to assist them in reaching this goal in a situation that causes them the least amount of stress possible, and accommodates diverse backgrounds, abilities and experiences - but in the form of no timed pop quizzes!
I am NOT advocating that students with disabilities do not need extended time on quizzes. Rather, this is a way to eliminate the need for extended time by obtaining a quick perusal of students' progress in a venue other than a timed pop quiz-situation, and certainly meets some of the tenets of Universal Design.
Student feedback has been very positive in that both students with and without disabilities have expressed appreciation for taking the "terror" out of pop quizzes. Having the opportunity to learn at their own rate and within their own learning style, while being gently pushed to keep up with the readings, were also helpful comments. One very bright student with ADHD sent an e-mail at the conclusion of the course expressing that this class was the first one he had ever completed on time! One or two students (most are active teachers) each semester realize that "modeling" inclusive teaching and testing techniques are a covert part of the class, and have indicated that they are now much more sensitive to learning differences among their own K-12 students; they have put extra thought into finding creative ways to minimize these differences for students in their own classrooms.
Finally, the various procedures assist in alleviating the "extra time" dilemma of pop quizzes.
This was published in The Section 504 Compliance Guide by Thompson Publishing Company, in 2006; it is revised from an e-mail to Disabled Student Services in Higher Education (DSSHE) Listserv in February, 2001; also posted on the Brown University Website at one time, and also on a UCONN website as well.
- When Faculty Are TOO Accommodating!
by Jane E. Jarrow, Ph.D.
Most faculty members in higher education today understand the legal and educational imperatives that mandate equal access to students with disabilities through academic accommodation. Sometimes, though, problems arise from faculty who are readily prepared to provide appropriate accommodation it is their accommodating nature that can get them, the institution, and (sometimes) the student into trouble!
Most institutions have established a clearly articulated policy as to who holds the documentation of disability, what steps a student must take to declare their need for Disability related accommodations, and how that information is communicated to faculty. But what of the student who says, “I don’t want to go through the disability services office. I want to advocate for myself and work directly with faculty and negotiate my own accommodations.” Regardless of why students choose to go this independent route (and there are both good and bad reasons for taking such a stance), the faculty member who agrees to disregard institutional policy and honor accommodation requests directly from the student may not be doing anyone a favor!
Faculty members who work directly with students, discuss the disability, (possibly) look over the documentation, and agree to accommodation may be establishing themselves as the “gatekeepers” without meaning to do so. If the faculty member agrees to provide accommodation “x” and not accommodation “y” and later the student maintains that he/she was not appropriately accommodated, it is the faculty member’s decision that is subject to question and the faculty member who could conceivably be held responsible for violating this student’s civil rights. The faculty member who agrees to provide accommodations without institutional authorization for a student with one disability (for example, LD) but is less familiar and comfortable with another disability (for example, ADD) and sends that student back through channels for official documentation could be opening himself/herself up for charges of discrimination, intimidation, or harassment.
Faculty members who conscientiously try to make life easier for the student by allowing the student to bring the documentation directly to them may gain access to confidential information to which they should not be privy. For all these reasons, it would be best for faculty not to be drawn into the collection of disability documentation or the decision making regarding accommodation.
The student who provides documentation to a single faculty member (who accepts and acts on that documentation) may be able to make a legitimate case for saying the he/she informed the institution of the disability and the need for accommodation. The faculty member should not be discussing the information that has been shared (because of issues of privacy and confidentiality), and yet the student may be expecting to receive similar consideration and accommodation from other faculty on the basis of having provided the documentation to someone in authority at the institution. If it is not made clear that the institution has not been “notified” until the documentation is provided and requests are made from such and such an office, the institution may not be in a position to defend itself from charges of discrimination by neglect for a student who does not receive accommodation by others within the institution. Or consider this scenario Professor A accepts the documentation and provides accommodation without going through channels, as do Professors B and C, and then Professor D says, “I will provide accommodations when I receive proper notification from the disability services office that this is appropriate.” Professor D looks like the villain for following the rules! More distressing, however, is the possibility that the institution may be facing some very real difficulties if the disability services office determines that some of the accommodations that Professors A, B, and C provided were not warranted by the documentation and does not prescribe those same accommodations for Professor D to provide.
Students with disabilities will still have those disabilities after they leave the postsecondary environment. Whet her they choose to go on to graduate or professional school or seek a place in the world of work, chances are that if they needed accommodations to successfully function in higher education, they may need accommodation in their future endeavors as well. More and more often, those settings beyond the postsecondary experience are ready and willing to provide accommodations on the basis of verification from the higher education institution that those same accommodations have been provided during the student’s postsecondary career. If the student has no record of having been served by the institution if the student was never on file in the disability services office and received all of his/her accommodations through individual discussion with faculty that student will have no official history of being regarded or served as a person with a disability and may have a much more difficult time establishing the claim to accommodations in the future.
Bottom line: The policies and procedures were established for everyone’s protection.
Everyone needs to play by the rules!
Excerpted from the DAIS Newsletter, February, 1997 (Volume I, No. 2).
Reprinted with permission
Frequently Asked Questions about ADA accommodations for Faculty
- Where is the Office for Students with Disabilities located?
- What are the office hours?
Currently, our hours are 8:30 AM until 8 PM Monday through Friday.
- Are accommodations required under the law?
Disability services are covered under Section 504 of the Rehabilitation act of 1973, and the Americans with Disabilities Act Amendment Act (ADAAA) of 2010.
- Are student issues confidential?
All information pertaining to students’ disability needs is highly confidential. The student does not have to disclose to a faculty member what their disability is. Rest assured their disability, if they are registered with OSD, the document in their file in OSD.
- What is the biggest mistake a student can make regarding accommodation?
The biggest mistake a student can make is not seeking help.
- What should I do if a student self-identifies to me (professor/adjunct) as having a disability, or needing assistance?
If a student self-identifies to you, you should only redirect them to OSD, or offer to introduce them to Margaret Adams via email. Margaret_Adams@bloomfield.edu
If you take it upon yourself to accommodate the student adhoc, you will leave not only yourself but the college open to Civil Rights consequences, should there be a question of the accommodation, and consistency from class to class and discipline to discipline.
Please do not ask the student what their disability is. If you see a student is struggling, and you think they might need assistance, you can always ask, "Has this always been difficult for you?" This usually opens the door that will allow you to refer them to me, in a comfortable fashion for all.
- What types of disabilities are commonly seen at our College?
Typical disabilities that OSD assists with include: learning disabilities, chronic health concerns, concussion syndrome, autism spectrum, vision and hearing concerns, mobility issues, and anxiety and emotional issues.
- Can OSD assist pregnant students?
Additionally, we lend support to pregnant students even though pregnancy is not a disability they might need assistance under Title IX to complete their semester. If you have a pregnant student in your class please let them know there is a policy and procedure for them to follow to allow them to complete their semester.
Pregnancy is a protected state of being under Title IX.
- Can OSD assist students who have long-term temporary disabilities?
We also assist students who have long-term temporary disabilities that may be surgery-related or injury-related.
We do help students with severe allergies, dietary limitations, and special housing requests. It is possible that we may help students who have severe COVID, or Long Covid.
All of our accommodations are developed on a case-by-case basis.
- What situations OSD does not assist with?
We are not the wisdom tooth, tonsil, or flu consultants!
- How will I know if a student has a legitimate need for accommodations?
Accommodation letters are developed by OSD after review of various types of documentation. This documentation could include: Educational evaluations, Psychological evaluations, Medical reports from physicians, Past accommodations, 504 plans, and previous IEPs from High School, as well as an interactive discussion with the student
- How will the accommodations be communicated to the professor?
You will hear from us if we share a student with you and that student needs to be accommodated. This will be crystal clear in their accommodation letter. Letters will be emailed this year.
- What are the kinds of accommodations that are typically included in the accommodation letter?
Most common accommodations typically include:
Extended time for testing and distraction reduced test environment.
Sometimes students need access to digital textbooks or notetaking assistance which could be a notetaker or notetaking assistance via technology such as recording.
- What does a professor need to know about note-takers?
We may ask you for assistance in locating note-takers in your class to work for us either via stipend or an hourly wage. We do screen are note takers to the best of our ability, and they are accountable.
Please do not ask a notetaker who their student is or what their disability is. Please do not ask the notetaker to be a one-to-one aid for the student. Notetakers are not participants in the class unless they too have registered for the class.
- Who is responsible to implement the aspects of the accommodation letter, with regard to tangible items?
Anytime a device or software is included in the accommodation letter OSD provides that for the student.
- What is proctoring?
We can support you, if necessary with proctoring.
If you choose to proctor the student on your own, you must provide the accommodation as written. You can always contact me for assistance in interpreting that if necessary.
- What is a service animal?
A side note about service animals and emotional support animals: You may see a service animal in your class. A service animal is ONLY a dog or a small horse. You can only ask a student about their service animal if it is not apparent as to why they need a service animal. There are only two questions that you can ask. One question is: "Is that a service animal?" The other question is: "What is the work the animal is trained to do?"
- What is an emotional support animal (ESA)?
An emotional support animal should only be seen in the residence hall because that is the students' abode. Emotional support animals go through a registration and a health check process through my office.
If you have any questions about Service Animals/ or ESA, please feel free to contact Margaret Adams and I will lend assistance. Margaret_Adams@bloomfield.edu
- How can I assist my student who is an OSD client?
Please do not discuss any of the students' needs in class, in front of the class, with the student who has an accommodation for your class. That should be conducted privately, after class before class, or in-office hours or during virtual office hours.
Please read and sign and return the accommodation letter to OSD as soon as possible.
If you have questions about the accommodation letter please contact Margaret Adams. Margaret_Adams@bloomfield.edu
The student client will take the lead with regard to arranging for proctoring. If they do not give you the proctoring form you can expect them to take the exam in class.
- I am a faculty/adjunct/staff person who has a disability, who can help me?
We can also provide assistance to faculty members who need to gain elevator and building access due to mobility issues whether temporary or permanent.
Work-related requests need to go through Susan Dacey Susan_Dacey@bloomfield .edu 973-748-9000 ext 1440.